1--800--Worlds: The Making of the Indian Call Centre Economy

Mathangi Krishnamurthy, ISBN 13: 9780199476053, Year : 2017, Rs. 795 Rs. 676 (Free shipping within India only. No extras for postage and handling. )

Through a description of the nightly and daily lives of call centre workers in the university town of Pune, India, 1-800-Worlds engages with the complex negotiations that underlie the ostensible success of new service economies.